English / For foreigners
外国国籍の方へ がいこくじんのかたへ

(お手数ですが母国語に翻訳してください)
じぶんの くにの ことばに かえて ください。

  • Please translate into your native language.(英語)
  • 请将其翻译成您的母语。(中国語・簡体字)
  • 죄송하지만 모국어로 번역하십시오.(韓国語)
  • Por favor, traduza-o para o seu idioma nativo.(ポルトガル語)
  • Por favor tradúcelo a tu idioma nativo.(スペイン語)
  • Hãy dịch nó sang ngôn ngữ mẹ đẻ của bạn.(ベトナム語)
  • कृपया यसलाई आफ्नो मातृभाषामा अनुवाद गर्नुहोस्।(ネパール語)
  • Mangyaring isalin ito sa iyong sariling wika.(タガログ語)
Due to a high volume of inquiries to the Special Loan Redemption Office Call Center, it is difficult to get through by phone.
We apologize for the inconvenience, but please call us again.

※ Applications for special loan redemption (repayment) exemption for fiscal year 2023 will continue to be accepted after October 2023.

If your application documents are incomplete or submitted late, it may take
some time for the results to be released. If you are eligible for redemption
exemption or grace period, please apply as soon as possible.

※ Please do not carry out any redemption (repayment) procedures until the results of your exemption application are known.

※ If you are having difficulty repaying the special loan due to reasons
such as a decrease in income or a hardship due to rising prices, etc.,
please contact us at the phone number below.


Call center phone: 052-684-9766
Monday to Friday 9:00 to 17:00
(excluding holidays and December 28th to January 3rd)

Regarding special loan repayment exemption procedures

1. For those who have started repayment from January 2024 and have not
  Click here for details

2. For those who have already started repayment from January 2023 and have
not applied for exemption.  Click here for details

3. Regarding repayment exemption for reasons other than residence tax
exemption.  Click here for details
  • Regarding repayment grace (waiting to repay the money).  click here
  • Requests when repaying special loans.  Click here
  • For those whose address or name has changed.  Click here
  • We have sent you information in the form of a crimped postcard.  Click here
  • For those who received a short message on their smartphone.  Click here
  • List of municipal social welfare councils within the prefecture.  Click here
Special loans such as emergency small funds due
to the impact of the new coronavirus infection.

Regarding redemption exemptions, redemption deferrals,
and redemption procedures.


(Loan applications closed on September 30, 2022)

Regarding redemption exemption regarding special loans

Regarding redemption exemption due to residence tax exemption

*This is a cautionary note : “residence tax exemption” means that both the renter and the head of the household are exempt from resident tax (the tax amount is 0 yen for both income-based and per capita-based payments).

If you proceed with the procedure with only the resident tax exemption certificate for 2023, the unredeemed amount after January 2024 will be subject to exemption examination, but the unredeemed amount before December 2023 will not be subject to examination.

1. For those whose repayments will start from January 2024

※ We will be sending out notices regarding the start of redemption (repayment) in sequence from January 2024.

※ If the resident tax for 2023 is exempted (both income tax and per capita tax are exempt), Redemption will be exempted.

From late May 2023, we have sent out the "Information regarding Redemption Exemption, Redemption Deferment, and Redemption" to those who have borrowed the funds listed below and are planning to undergo redemption exemption procedures. “Emergency Small Fund (loan application after April 1, 2022)” “General Support Fund (first time) (loan application after April 1, 2022)” “General Support Fund (extension loan)”

First, please read the “③ Important Notice” booklet, and if you are eligible for redemption exemption, please fill out “② Redemption Exemption Application Form” and return it along with the required documents in the return envelope enclosed in the “Information” sent to you this time.

Application deadline: Friday, March 29, 2024

Please note that the amount redeemed before the approval of redemption exemption will not be refunded even if redemption exemption is approved.

◎ If you have applied for redemption exemption or redemption grace, please wait to make the redemption (repayment) until you are notified of the result.
◎ Those whose application for redemption exemption has been decided may also receive a "Payment Slip", but there is no need for redemption (repayment)

2. For those who have already started redemption (repayment) after January 2023 and have not applied for exemption

※If the resident tax in 2021 or 2022 is exempt (both the income rate and the per capita rate are 0 yen), and if the 2023 resident tax is exempt (both the income rate and the per capita rate are 0 yen) , Regarding redemption exemption procedures

About “Emergency Small Fund (loan application by March 31, 2022)” “General Support Fund (first time) (loan application by March 31, 2022)”, for those who have applied for a loan by the 31st and have not applied for exemption, we will continue to accept applications for redemption exemption due to exemption from resident tax in 2021 or 2022. From around late May 2023, we will be sending out “Information regarding redemption exemptions, redemption deferrals, and redemptions”.

First, please read the “③ Important Notice” booklet, and if you are eligible for redemption exemption, please fill out “② Redemption Exemption Application Form” and return it along with the required documents in the return envelope enclosed in the “Information” sent to you this time.

Application deadline: Friday, March 29, 2024

Please note that the amount redeemed before the approval of redemption exemption will not be refunded even if redemption exemption is approved.

3. Regarding redemption exemption due to requirements other than residence tax exemption.

After the loan is decided, the person who borrowed the funds will start receiving welfare or have a disability certificate (Mental disability health and welfare certificate class 1, physical disability certificate class 1/2, rehabilitation certificate A grade) (for those living in Nagoya city) For those who meet the requirements set by the government, such as having a welfare notebook (1st or 2nd degree), there is a possibility that all or part of the loan will be exempted from repayment (no need to repay it).

Application for redemption (repayment) exemption will be made after redemption (repayment) has started.

Please contact the Aichi Prefecture Social Welfare Council's “Special Loan Redemption Office” for procedures for applying for redemption exemption based on requirements other than residence tax exemption.

Regarding redemption (redemption) grace procedure

Even if you have started redemption (repayment), if you are having difficulty repaying due to illness, unemployment, source of income, or other circumstances, you can apply for the “repayment grace” period of up to 12 months. ※“repayment grace” means postponing the date on which redemption begins, or extending the redemption deadline if redemption has already begun.

Please check page 13 of “③Important Notice” in the “Information” that we sent this time, and prepare the “⑤Grace Application Form” and the necessary documents, and send them in the return envelope to the Aichi Prefecture Social Welfare Council's “Special Loan Redemption Office”.

Click here for the English translation of the notice for those whose redemption grace period ends. (償還猶予期間が終了する方へのお知らせの英訳はこちら

Requests when repaying special loans

We have been sending out payment slips for redemptions (repayments) from January 2024 to June 2024 in sequence from late December 2023.
◎ Payment slips may also be sent to those who have already completed their repayments, but this depend on the timing of the payment confirmation, so there is no need to repay them..
◎ If you have submitted application documents for redemption exemption or grace period, please wait to repay until you receive the examination results.
◎ In the case of direct debit, we will send you a payment slip until we receive approval from your financial institution and complete your registration with the Association.

Those whose address/name has changed

If your address or name has changed, please send “④ Notification of Change” to the “Special Loan Redemption Office” of the Aichi Prefecture Social Welfare Council.

<Inquiries/Delivery address>

Postal code: 461-8790
3rd floor, Shirakabe Building, 1-45 Shirakabe, Higashi-ku, Nagoya
Aichi Prefecture Social Welfare Council Special Loan Redemption Office

Call center phone number: 052-684-9766
Monday to Friday 9:00 to 17:00
(excluding holidays and December 28th 2024 to January 5th 2025)

We have sent you information in the form of a crimped postcard.

In September 2023, we mailed the Coronavirus special loan “Information regarding redemption exemption, redemption grace, and redemption” to those who are currently taking out special loans.

For those who have not yet applied for redemption exemption or deferral of redemption, we have sent a “press-bonded postcard information” by mail on September 21, 2023, so please be sure to open it and read the contents. Please check.

◎ Please note that depending on the date the data was created, it may also be sent to those who have made repayments.

For those who received a short message on their mobile phone

If you have borrowed a special loan, the Aichi Prefecture Social Welfare

Council may send communications and notices related to redemption work to your smartphone, etc. using SMS (short message).
This is not a spam or fraudulent email. The phone number for sending SMS (short messages) is based on the information you provided when you applied for a special loan.
Please be sure to check it as it will be an important contact and announcement related to special loan redemption exemption and redemption postponement procedures.

○Please note that short mails are messages sent exclusively from the Association and cannot be replied to.
〇The email may be marked as "spam" and stored in your junk mail box ("Junk" on Apple, "Spam" on G-mail), but it is not spam.
〇At the bottom of the email, a link to the Aichi Prefecture Social Welfare Council's``Special Loan Page'' is displayed, but it is not a suspicious website.
○Short mail transmission numbers are as follows.
SoftBank model ( 21061 or 243102 )
Models other than Softbank (052-684-9766)
○Short mails from the Aichi Prefectural Council of Social Welfare are limited to content related to special loans. Please be careful of suspicious SMS.
○We will not make the following requests, so please be careful of the following text messages that may lead to fraud.

  • Things related to application procedures for new loans for livelihood welfare funds.
  • Provision of passbook and cash card information.
  • Asking for a credit card number.
  • Requesting the operation of ATMs at banks, convenience stores, etc.

The municipal social welfare councils in Aichi Prefecture are as follows.

Click here for a PDF version of the list of municipal social welfare councils in Aichi Prefecture. (PDF49KB)

list_welfare_councils_in_aichi

Regarding bank account transfer procedures from the WEB

Account Transfer
procedure
转账程序
계좌이체절차
Procedimento de transferência de conta
Procedimiento de transferencia de cuenta
Thủtục chuyển tài khoản
खाता स्थानान्तरणप्र क्रिया


(Those who borrowed emergency small-lot funds, general support funds (first time), and general support funds (extension loan) applied after April 1, 2020)

償還免除・償還猶予及び償還に関するご案内 日本語

Information on Redemption Exemption
English/英語

赎回豁免资料
簡体中文/中国語

상환 면제 안내
한국어/韓国語

Información de exención de redención
Español/スペイン語

Informações sobre
Isenção de Resgate

Português/ポルトガル語

Thông tin về miễn
trừ quy đổi

Tiếng Việt/ベトナム語

पुन: भुक्तानी छूट
बारे जानकारी

नेपाली/ネパール語



(Those who borrowed emergency small-lot funds and general support funds (first time) applied for by March 31, 2020)

償還免除・償還猶予及び償還に関するご案内 日本語

Information on Redemption Exemption
English/英語

赎回豁免资料
簡体中文/中国語

상환 면제 안내
한국어/韓国語

Información de exención de redención
Español/スペイン語

Informações sobre
Isenção de Resgate

Português/ポルトガル語

Thông tin về miễn
trừ quy đổi

Tiếng Việt/ベトナム語

पुन: भुक्तानी छूट
बारे जानकारी

नेपाली/ネパール語


償還猶予期間が終了する方への
お知らせの英訳はこちら


Click here for the English translation of the notice for those whose redemption grace period ends.